We were VERY impressed with the customer service, we called some other companies , but chose Estes Park ATV rentals because their staff were the nicest to speak with. They got is all taken care of in the office, and once we reached Bunce, the guys up there were very knowledgeable and got us out on our ride as quick as possible after all the necessary safety instructions and explanation on how to drive the machines.. When we return to Estes Park, we WILL be using this company again! Thanks for the memorable adventure, and for many more adventures in the future! And thanks.for having chill, cool staff!